Location: Online – Zoom

Speakers: Gail Cleaver, Operations Manager, National Trust for Scotland – Culloden Cluster; Yvonne Crook, Chair, Highland Tourism

Scotland’s commitment to reaching Net Zero means that businesses have realised that sustainability is essential to making their business fit for the future.

Whether its reducing carbon emissions, managing resources more efficiently or a commitment towards continuous improvement, introducing changes now will bring many benefits to businesses and also the environment, society and economy.

At this event you will hear from Gail Cleaver, Operations Manager, National Trust for Scotland – Culloden Cluster about how they are developing solutions to ensure more sustainable tourism. You will learn about their e-bike points, and their work to reduce single use plastic, their efforts to source 100% recycled retail products, and learn more about conservation grazing – using livestock to help restore the balance to natural habitats that have become overgrown or in poor quality and increase biodiversity to those areas.

Yvonne Crook, Chair at, Highland Tourism, an independent Community Interest Company, will talk about her work in collaborating with leaders in the business and wider community to make the Highlands  a World Leading Premium Environmental Tourism Brand.

Takeaways from the session:

• meaning of sustainable tourism
• practical ideas to reduce carbon emission

Get ready to discuss with your peers about what sustainability means to your organisation and share what actions you are taking to reduce your carbon footprint. Wherever you are in your sustainability journey, this event is for you.

The event will take place online and will be interactive with group discussion, Q&A and networking opportunities.

Gail Cleaver, Operations Manager, National Trust for Scotland – Culloden Cluster

Gail joined the Trust last summer and has a background in tourism Operations, managing the guest experience for both Johnstons of Elgin and The Macallan. Working in large scale tourism operations has shown her the need for creating a programme of sustainability to ensure we are protecting our precious places for future generations.
Gail’s career has taken many different and interesting turns, including 16 years with Waterstones, working across different regions in the UK, and also a fantastic 18 months with the team at SCDI.

Agenda:

15.30 – 15.45 – Introductions

15.45 – 16.30 – Speaker Presentations and Q&A

16.30 – 17.00 – Group Discussions

17.00 – Close

Sustainable tourism PCS Delegate List