Location: The Aberdeen Altens Hotel
Technologies like conversational AI and generative AI are set to transform the way businesses operate and engage with customers.
In this session, Caroline Laurenson, MD TL Tech Smart Home Solutions will share the experiences of a small business and how they have successfully (and sometimes not so successfully) embraced technology to open up new ways of working, including creating voice accessible knowledge bases and voice cloning.
A key benefit of AI, and in particular voice or conversation-based solutions, is their accessibility for end users. However, there are also environmental and ethical considerations. Attendees will leave inspired by real examples of AI driving value and armed with practical tips to harness AI ethically and effectively in their organisation.
Join this interactive session that will offer opportunities to ask questions, discuss challenges, and network with peers.
Agenda
09.00 – 09.30 Registration and Networking Breakfast
09.30 – 10.30 Case study presentation and Q&A
10.30 – 11.00 Group discussion
11.00 Close