Home > Events > 10 things I hate about… systems upgrade

Wednesday

30 Apr 2025

Peer Learning

10 things I hate about… systems upgrade

12:30pm
TBC
Edinburgh

Open to All, Peer Works

Join Oscar Otter and Lora Barclay as they discuss the challenges and solutions encountered during Waterstons' ERP system upgrade, offering valuable lessons for any business.

Join Oscar Otter and Lora Barclay as they discuss the challenges and solutions encountered during Waterstons’ ERP system upgrade, offering valuable lessons for any business.

Whilst technology is ever evolving, our businesses are also evolving through growth, market changes, legislation changes, workforce changes to name a few. Every businesses will come to a time where it needs to adapt / embrace its use of technology.

After 12 years of business evolution and it’s use of the same ERP system, Waterstons embarked on the upgrade of the system.

Oscar and Lora will talk through the challenges Waterstons have encountered during the project and how they have overcame them and how the lessons learned can be converted to any other businesses.

Agenda

12.30 Registrations and networking lunch

13.00 Presentation and Q&A

14.00 Group Discussion

14.30 Close

Lora Barclay

Lora Barclay is the Group Business Systems Manager at the Russell Group, a leading logistics and supply chain provider. With over 15 years of experience in IT and technology, she has helped organisations maximise their IT investments and drive business value. At Russell Group, Lora optimises internal systems and ensures seamless technology integration, enhancing operational efficiency and preparing businesses for the digital future. Lora is passionate about using technology as an enabler to bridge workforce gaps, future-proof businesses, and empower teams across all levels.

Oscar Otter

Oscar Otter joined Waterstons as a Software Developer in 2022. After leading the change management and implementation for their internal ERP System, Vantagepoint, he has moved into business consulting after finding a passion with working across multiple disciplines inside businesses. With this strong technical background, Oscar has experience with large-scale business change and training, business continuity planning, business process mapping, working with higher education, manufacturing and research businesses and enterprises.